Pat Part 3 Reflective Exercises
Taking Action
So far we have considered how we identify people at risk of being cold in their home, and we have thought about what influences their decisions and behaviour. In Part 3 we would like you to think about what action needs to be taken to improve the situation for people like Pat. It is not appropriate to everyone who works with or supports older people to be experts in energy, housing or health. What is important is to know how we can help people access the help they need. In order to do this we need to assess, refer and work together with others. Partnership working is essential if we are to ensure all older people are living in appropriate temperatures for physical and mental health.
Part 3 Question 1
Reflections on Question 1
Some of the things you will have identified may have included the following:
- Lack of information and understanding about keeping warm
- Control of her environment and depending on the landlord
- Broken and dysfunctional heating technology
- Poorly insulated and maintained property
- Reliance on a pre-payment meter to aid budgeting
- The factors identified in 'Pat Part 1 Exercises' and 'Pat Part 2 Exercises'